Terms and Conditions
DoneRite WebHosting Solutions
Acceptable Use Policy
An Acceptable Use Policy (AUP) is a set of rules and conditions
compiled by a network, system or a website owner. These
rules explicitly define and restrict the ways in which
the respective network, system or website may be used.
The AUP of DoneRite WebHosting Solutions aims
to clearly outline the purposes for which our customers
CANNOT utilize our hosting services and position data
on our network servers.
This Acceptable Use Policy (AUP) is an integral
part of the
Web Hosting Terms of Service which each customer agrees
to abide by when signing up for an account with our web
hosting company. Any violation of
this AUP will be deemed a violation of our Web Hosting
Terms of Service.
We, at our own discretion, shall determine whether
an act constitutes a breach of this AUP terms and misuse
of our services. We reserve our right to be the sole arbiter
in determining the sufficiency of the presented evidences.
We will respond accordingly, and/or immediately terminate
the provision of the services, shall we receive report,
and/or have sufficient proof, of any prohibited conduct
outlined in this AUP, or any other activity threatening
the security of our hosting environment and/or our network
of hosting servers.
In order to protect our company’s reputation and
responsibilities, and guarantee state-of-the-art and reliable
hosting services to all our customers, as well as privacy
and security for all users, we – DoneRite WebHosting Solutions
- hereby outline the following AUP rules and conditions
to come into force for each customer signing up for a
web hosting account with our company:
1. System
Abuse
2. Spam
and Spamvertizing
3. Inappropriate
or Unlawful Content
4. Copyrights
5. Corrective
Actions
6. Reporting
Violtaions
7. Revisions
1. SYSTEM ABUSE
Any customer in violation of our system or network security is subject
to criminal and civil liability, as well as immediate
account termination. Examples include, but are not limited
to the following:
-
Unauthorized access, use, probe, or scan of our system’s security,
authentication measures, data or traffic. Interference
with the service to any user, host or network including,
but not limited to: e-mail bombing, flooding, deliberate
attempts to overload the system and broadcast attacks,
forging of any TCP/IP packet header or any part of
the header information in an e-mail or newsgroup posting.
-
Any attempt
at doing harm to a server or a customer of our web
hosting services:
DoneRite WebHosting Solutions will immediately and resolutely
react to any attempt at misuse of an Internet account
or computer, or any attempt to gain access to an internet
account or computer by a DoneRite WebHosting Solutions
customer unauthorized by the account/computer owner. Such
attempts include, but are not limited to the following:
‘Internet scamming’ (tricking other people into releasing
their passwords, etc.), password robbery, security hole
scanning, running proxy - proxy lists and any kind of
proxy scripts (including, but not limited to php proxy
and nph proxy), introducing of any computer programs (viruses,
Trojan horses, trap doors, back doors, worms, time bombs,
packet bombs, cancel bots,
etc.) that are intended to negatively interfere with,
intercept, irreversibly damage or take hold of any system,
data or personal information. It WILL NOT matter whether
the attacked account or computer belongs or not to DoneRite
WebHosting Solutions services. The fraud will be subject
to actions based on the very nature of the attack and
those may represent a warning, an account suspension or
cancellation, and/or civil or criminal legal actions.
‘Background process’ is a program that runs in the background of
the operating system. What is specific for a background
process is that, once started, it runs simultaneously
with other foreground processes. This means that, the
shell executing the background operation does not wait
for it to finish or terminate, as it does with foreground
processes, but is free to start executing more operations
along with the background one. Typical background processes
are ircd, irc bot, bnc, and many others.
Background processes are not permitted on any of our shared hosting
servers, as they usually lead to CPU overload and can
be used for malicious and/or illegal actions. As our primary
task is to provide highest quality web hosting service
to all our customers, we cannot permit any background
processes to be executed and threaten the performance
of our server network. Our shared hosting system does
not allow a big multitude of users to simultaneously use
the system memory and processing time of our servers.
In order to ensure higher server
performance and quality of hosting service all shared
hosting plans are subject to certain resource limitations
concerning, but not limited to, server CPU usage, Memory
usage, disk-space and traffic. If a hosting account exceeds
the allowed amount of system resources the account owner
will be immediately notified to take actions in order
to reduce the usage. If such action is not instantly taken
by the owner the account will be suspended. If an excessive
CPU usage is detected the account owner will be suggested
to place an order for a CPU usage upgrade or upgrade to
a plan which allows higher CPU usage.
If any hosting account is found
to be causing degradation of the server and/or our hosting
network’s performance, regardless of the reason, the account
will be subject to suspension or immediate removal, depending
on the situation. DoneRite WebHosting Solutions will be
the sole arbiter in determining whether a given account
is excessively using the server resources and/or causing
a server degradation.
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2. SPAM
AND SPAMVERTIZING
SPAMMING IS PROHIBITED. Users
MAY NOT utilize our web hosting
services to transmit, distribute or deliver any
unsolicited bulk or commercial messages over the Internet
(an action known as "spam" or "spamming").
Spamming is a violation of ethic norms and will
be interpreted as an infringement.
DoneRite WebHosting Solutions will
not tolerate the sending of unsolicited bulk or commercial
messages through our services, as well as through another
service that is mentioning, in some way, our customer’s
domain name or implies the utilization of our network
or our e-mail services for sending the unsolicited bulk
or messages.
SPAMVERTISING IS PROHIBITED. ‘Spamvertizing’ refers
to the practice of sending unsolicited spam messages for
the purpose of advertising a particular website.
If such e-mails are relayed through 3rd party (e-mail
spoofing) and/or are promoting a domain hosted on our
servers, this will lead to immediate account suspension
unless an evidence of legitimacy for non-involvement of
the domain owner in the particular illegal action is provided.
’E-mail spoofing’
is a fraudulent e-mail activity in which the sender’s
(3td party) e-mail address and other parts of the e-mail
header are changed so as to appear that the e-mail has
been sent from a different source (e-mail address owner/server).
‘Unsolicited message’ is a message that is sent
against the privacy policy of a newsgroup, or is sent
to a recipient without their explicit permission. We,
at our sole discretion, shall
determine whether any of the messages you are sending
is spam or spamvertizing. For your information, spamming
generally includes, but is not limited to the following
-
Sending of unsolicited messages in bulk, or sending
of unsolicited e-mails, which
provoke complaints from recipients;
-
Sending of junk mail;
-
Use of distribution lists that include people who have not given
prior explicit permission
to be involved in such a distribution process;
-
Posting commercial ads to USENET newsgroups that do not permit it;
-
Posting articles containing binary encoded data to non-binary newsgroups;
-
Excessive and repeated posting of off-topic messages to newsgroups;
-
Excessive and repeated cross-posting;
-
E-mail harassment of another Internet Customer or
Customers, including but not limited to, transmitting
of any threatening, libellous or obscene material,
or material of any nature that may be deemed offensive;
-
E-mailing of age-inappropriate communications or
content to anyone under the age of 18.
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3. INAPPROPRIATE
OR UNLAWFUL CONTENT
CONTENT published or transmitted via DoneRite WebHosting Solutions’s
hosting services includes website content, email content,
forum/blog postings, chat content, and/or any other type
of content hosted on our servers, published online or
transmitted through our network’s services.
The user of our services is NOT permitted to post online content
or have links to content that:
-
is defamatory, abusive or obscene,
violates a person’s reputation/privacy, is reasonably
deemed offensive by the web community, is anti-religious
or anti-human rights, or contains any type of threatening
or hate speech, encourages harassment or physical
harm to any group or individual, or is otherwise malicious/fraudulent
and may result in complaints/liabilities/or retaliation
against DoneRite WebHosting Solutions by offended
viewers;
-
promotes
or encourages illegal activities (e.g. illegal drugs,
illegal gambling, arms trafficking, etc.) or violates
any applicable law, statute, ordinance or regulation,
including but not limited to the laws and regulations
governing export control, unfair competition, false
advertising, consumer protection, etc.
-
represents
pornography – any type of pornographic/adult material,
including child pornography, or advertisements of
pornographic websites;
-
represents
infringement on copyright, patents, trademarks, trade
secrets, or third party's intellectual property or
proprietary rights, including pirated computer programs,
hacking/phreaking software, warez or any type of software/content
(including also ROMs, ROM Emulators, media files –
MP3, AVI, .RM, etc., torrent files, and others) that
is copyrighted, is NOT uploaded in compliance with
its license agreement or is NOT freely available for
distribution.
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4. COPYRIGHTS
Copyrighted material must not be placed on customers'
accounts without the explicit permission of the copyright
owner or a person explicitly authorized to give such permission
by the copyright owner. Upon receipt of a claim for copyright
infringement, or a notice of such violation, we will immediately
run full investigation and, upon confirmation, will promptly
remove the infringing material from the Services. Further
procedures (in accordance with our stated below corrective
measures) will be carried out if necessary. We will assume
no liability to any Customer of the Services for the removal
of any such material.
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5. CORRECTIVE
ACTIONS
We reserve our right to be the sole arbiter in
determining the seriousness of each
infringement and to immediately take corrective actions.
We will disable the customer's account if we deem
necessary, at our sole discretion. Upon closing of the
customer’s account we will send an e-mail notification
to the customer, stating the reason for the termination
and quoting our terms’ chapter that has been violated.
The customer will be given an opportunity to respond and
take measures to remedy the situation should he/she consider
him/herself abused by a third party. Upon fulfilling of
this obligation, we may re-activate the customer’s account,
if we find, at our own discretion, sufficient evidence
pro customer’s side.
Closed accounts due to repeated violations
will not be re-activated. A backup may be requested, however
it will be subject to certain penalty fees imposed according
to the breach of this AUP terms. The final penalty fee
will be determined by the type and frequency of the violations.
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6. REPORTING
VIOLATIONS
If you need to report a violation of this
AUP agreement or believe that you or your system has been
subject to attack originating from our web hosting system,
please contact us immediately. Our professional team will
investigate the situation and provide you with full assistance.
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7. REVISIONS
We reserve our right to change this AUP at any time, without prior
notice. We encourage our users to periodically review
this Acceptable Use Policy and our Web Hosting Terms of
Service.
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